Frequently Asked Questions


How does BoxLock work?

It’s really simple for you and the delivery driver. We’ll be adding more details in the coming weeks. To receive updates as they become available please sign up here.

WHat do I need to use BoxLock?

To use BoxLock, you need three things:

  1. A locking storage receptacle such as a storage bench.
  2. Wireless internet
  3. BoxLock

Does BoxLock Require a Mobile App?

Yes, BoxLock requires the owner to install our Android or iOS application to manage the lock. No hardware or software is required for the delivery companies to deliver your packages safely and securely.

When will BoxLock be available?

BoxLock will be available for pre-order in the fall and we’re hoping to ship our first orders in Spring 2018. To find out when BoxLock is available for pre-order please sign-up for Updates here.

How can I become a beta tester?

We’re currently recruiting beta testers in the Atlanta area. You can sign up for that beta test here. If you’re outside of the Atlanta area and interested in learning about upcoming opportunities, please sign up for Updates here.

Does BoxLOCK require batteries?

BoxLock is rechargeable. We’re anticipating that the lock will work for 30 days of moderate use between charges. When BoxLock needs to recharge, you’ll receive a notification through the mobile app.


Yes, through the mobile app, you can share a one-time use bar code with a friend for easy access to open BoxLock. This bar code also allows you to give access to Amazon Prime Now, Amazon Fresh, Instacart, Postmates, Uber Eats or any other online delivery service that supports messaging.