Setup Effortless Tracking
The below instructions will show you how to setup the BoxLock app to automatically collect tracking numbers from UPS, USPS, FedEx and Amazon.
Step 1: Connect the BoxLock app with your primary email account
BoxLock captures the notifications you receive from carriers. To do this you’ll need to connect your email account to the BoxLock app.
Note: This needs to be done in the app
Open the app on your phone and login
Tap the menu icon (☰) and choose "Connect Email Accounts"
Choose your account type and enter details
When prompted, tap "Allow" to let the BoxLock app read the tracking numbers from the carrier emails notifications you receive
Note: If anyone else in your household will be using BoxLock, you can link their email addresses as well to make sure the app receives all tracking numbers of packages being sent to your home. This is critical for packages delivered directly by Amazon.
Step 2: Connect your carrier accounts (or create them if you haven’t already)
If you already have accounts with the carriers below, simply make sure that you are receiving notifications of package deliveries (specifically “Day of Delivery” emails) to the email address you connected with BoxLock in Step 1. If you don't already have an account with each carrier, please follow the steps below to create accounts for each carrier.
FedEx Delivery Manager®
Sign up for FedEx Delivery Manager® or login if you’re an existing user
Go to “My Profile” > “FedEx Delivery Manager®"
Add any “Alternate Names” if needed
Under “Notifications” ensure that “The day of delivery” is selected for your email
USPS Informed Delivery®
Sign up for USPS Informed Delivery® or sign in if you’re an existing user
Go to “Settings”
Under “Daily Package & Traceable Indicia Updates” ensure that “Day of Delivery Updates” is selected for your email
Ensure your Amazon account uses the same email address you connected with your BoxLock app in Step 1 (“Account & Lists” > “Your Account” > “Your Addresses”)
No further action is needed
Note: To ensure a higher success rate with carriers we recommend adding a note to your carrier profiles alerting the drivers to utilize BoxLock. Example: “Please scan packages with BoxLock.” These can usually be added in the “Second Address Line” or “Delivery instructions” fields.
Additionally, consider purchasing a yard sign which will act as an added visual aid for delivery drivers.
Thank you for choosing BoxLock to protect your deliveries.
We’re here to help you get your BoxLock setup and ensure your
deliveries are protected. Answers to most common questions are available at:
If you have questions related to your BoxLock experience
or would like to schedule a call, you can reach us at: